E-retailers:
Accelerate your business while avoiding fraud!
Improve customer knowledge at the identification stage
Prevent the risk of return fraud from the time of ordering
Protect your transactions with RetailSafe.
Guide the customer journey to secure the transaction
Ensuring a frictionless experience for the right customers
RETAILSAFE
A dynamic and risk-free customer journey
Our solution combats fraud from the customer's first visit to the eventual return of the product and request for a refund. Our trust scores and rules engine allow you, at different stages of the purchasing journey, to direct customers with risky profiles towards secure journeys, without deteriorating the experience of reliable customers.
frauds avoided
thanks to the solution
RetailSafe Meelo
How does RetailSafe work?
RetailSafe fraud risk :
- at the account authentication stage;
- at the time of the transaction;
- at the time of the return or refund request.
Thanks to AI algorithms and data available in Open Data and Open Banking, we collect and analyze, in real time, a series of data at different moments of the purchasing journey: basket, identification, choice of delivery method, postal address, choice of payment method, payment…
IDENTITY FRAUD
Ensure that
the customer
who contacts
you is who
they say they are.
Matching and Enrichment
CUSTOMIZATION OF COURSES
Offer a dynamic customer journey while optimizing the acceptance rate and risk management combination.
Rules engine & Machine learning
SOLVENCY ANALYSIS
Check the solvency of a natural and/or legal person in less than 5 seconds for an automated granting decision.
Open Banking & Package Analysis
DOCUMENTARY FRAUD
Check documents for non-alteration (B2B and B2C) and analyze the information present automatically in real time.
PID / Payroll / IBAN / IRPP notice
RetailSafe establishes a trust score which assesses the reliability of the transaction and identifies the risk of fraud . Depending on when this score was issued, you are free to direct at-risk customers to a more complex or more secure process:
- blocking of the transaction;
- blocking of certain payment methods;
- restricted delivery methods;
- failure to insert a return slip in the package;
- constraint at the level of the mode or the return zone…
RetailSafe predicts fraud in just seconds
RetailSafe easily integrates with your systems via API. RetailSafe scoring establishes the probability that an order could generate fraud within seconds. It allows you to instantly redirect at-risk customers to a different purchasing journey than good customers.
Our commitment to your conversion :
Meelo is continuously improving its RetailSafe solution. If you detect unusual fraud, we promise to establish new control rules within 24 hours.
RetailSafe
is GDPR compliant.
RETAILSAFE
Accelerate your business
RetailSafe solution , e-commerce fraud can be detected upon account authentication. Only at-risk clients are identified and directed towards a restrictive pathway. RetailSafe allows you to guarantee a smooth and pleasant experience for your trusted buyers and boost your sales.
No process complexity for normal customers and compliant transactions
Increased conversion rate by 20% on average
Building loyalty among satisfied customers through the fast and frictionless journey
Significant improvement in NPS (Net Promoter Score)
Optimization of analysis costs and operational costs
Reduced financial burden linked to refund requests and fraudulent returns
Control of risk from the start of the transaction until the possible return request
Preserving cash flow
RetailSafe protects you from e-commerce fraud without impacting your customers' experience
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Find out everything about our RetailSafe product
Meelo offers the most comprehensive solution on the market to combat fraud and non-payment risks.
To do this, we have three products that combine data and artificial intelligence.
> A solution against identity fraud to ensure that the customer who contacts you is who they say they are
> Our second solution is the rules engine which allows customization of the journey according to the customer's risk profile, at each stage of their sales journey, from shopping cart to return request to refund.
> The third solution, open banking , allows, in a few seconds, the use of a secure means of payment, the retrieval of an automatic IBAN and the solvency analysis, if necessary.
This global solution adapts to each customer profile to facilitate the customer journey and improve your conversion rates.
Our approach combines artificial intelligence with information enrichment through open data.
Data and scores are exchanged via API for dynamic and risk-free journeys.
A back office is available to analyze the restitution of results.
